Guidelines for Petitions/Complaints
Petition handling procedure
Submitting a petition form
- Specify the detailed purpose and reasons of the petition in the form with the introduction by a council member
- Receiving petitions
- Unacceptable petitions: A petition that may have an impact on a trial or that goes against the law
- Refer petitions to the competent committees for deliberation
- Adopt petitions based on the deliberation and decision-making at a plenary session
- Transfer of petitions
- The petitions that are seen as the matters that need to be handled by the mayor of the district are transferred to the mayor
- Reporting and giving notice of the results
- The mayor of the district shall notify the council of the results of the handling of petitions, and the council shall notify the petitioners of the results
How to submit a petition form
The council can receive petitions from residents, and all petitions shall be submitted in the form of documents with the introduction by at least one member of the council. Once the forms for submission.
[Petition Recommender’s Opinion (one original copy and one carbon copy) are completed, a petitioner may submit the forms by visiting the council secretariat in person or through the council member who acted as a recommender. The petitions are not acceptable if they have an impact on the trial or if they go against the law.
Petition handling process
A petition is handled in the same way as the general agenda including proposals for ordinances are handled, and those petitions that are seen as the matters that need to be handled by the mayor of the district are transferred to the mayor with a letter of opinion attached.
[Receiving→ Referring petitions to the competent committees (or a plenary session)→ Deliberating on petitions (If requested, the council members who introduce the petitions shall explain the purpose of the petitions)→ Reporting the results to the chairman → Notifying petitioners of the results]
- Submitting a petition form
- Guidelines for Complaints
How to submit a petition form
Complaint form collectively refers to all the documented complaints, suggestions, pleadings, inquiries and appeals that are submitted to the council chairperson, standing committee chairperson, or council members. There are no specific submittals or format required for a civil complaint. You may write the form in any format you want ensuring that your message is delivered clearly. The council receives civil complaints through various channels as follows to make it easy for residents to file a complaint.
A complaint form cannot be accepted if it is concerned with the following.
- A matter that may have an impact on a trial
- A message that is insulting to the president of the country
- A message that is insulting to the chairperson or members of the council
- The latter complaint form submittedwhen a single person files the same complaint twice or more
- The complaint form where the address or name of a petitioner (or a representative of multiple petitioners) or details of the complaint are not clearly stated